You Can Choose Your Own Shop
You generally have the right to choose your repair facility. A shop that explains supplements, documents hidden damage, and returns calls will save you stress.
Questions to Ask Your Shop
Ask about OEM vs aftermarket parts policy, rental coverage coordination, and how the shop handles paint blend and corrosion protection.
Understanding Betterment Charges
Betterment is when you pay a portion because a repair improves the vehicle beyond pre-loss condition (for example, replacing four worn tires when only one was damaged). Ask the adjuster to explain any betterment charges.
Keep Your Paperwork Organized
Keep a simple folder: photos, estimate versions, claim number, rental dates, and final invoice. Our team can help organize the shop side of that paperwork.